1. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide to us, including:

• Your name, email address, and phone number
• Information submitted through contact forms, bookings, or consultations
• Details shared when communicating with us

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• Your IP address
• Device and browser information
• Website usage data, such as pages viewed and time spent on the site

2. How We Use Your Information

Your information may be used to:

• Provide consultations, programs, services, and updates
• Respond to inquiries and share important information
• Improve our website, services, and overall user experience
• Meet legal and regulatory obligations

3. Consent

By providing your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time, subject to applicable legal or contractual limitations.

4. Online and In-Person Services

Mama & Baby Village provides both virtual and in-person services.

Online services:

Information may be collected through online booking systems, video conferencing platforms, website forms, and email communication. While we make reasonable efforts to use secure platforms, online communication may involve certain security risks.

In-person services:

Information may also be collected through intake forms, consultations, and written notes during in-person visits. This information is stored securely in accordance with our privacy practices.

We only collect information necessary to provide safe, supportive, and effective services in both settings.

5. Health & Educational Disclaimer

Mama & Baby Village offers educational and supportive services related to maternal and family wellness.

Our services are not intended to replace medical advice, diagnosis, or treatment provided by a medical doctor or healthcare professional. Sharing information with us does not establish a clinical, medical, or physician-patient relationship. For medical concerns or emergencies, please consult a qualified healthcare provider.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your browsing experience and better understand website usage. You may choose to disable non-essential cookies through your browser settings; however, doing so may affect certain website functions.

7. Disclosure of Personal Information

We do not sell personal information. Your information may be shared with:

• Trusted third-party service providers, such as website hosting, email, or booking
  platforms
• Service partners who assist with program delivery

All third parties are required to maintain the confidentiality of your information and use it only for authorized purposes. We may also disclose information when required by law.

8. Data Storage and Safeguards

We use reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of transmission or storage can be guaranteed to be completely secure.

9. Retention of Information

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

10. Your Rights

You have the right to:

• Request access to your personal information
• Request corrections to inaccurate data
• Withdraw consent (where applicable)

To make a request, please contact us using the details below.

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external websites.

12. Changes to This Policy

Mama and Baby Village may update the privacy policy as needed. Any changes will be posted with an updated effective date. Continued use of our website after changes are posted indicates your acceptance of the revised policy.